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How 7c777cl Handles Your Privacy

When you open an account with us, we collect only what we need to run your account and process payments through bKash, Nagad, and Rocket.

Account data kept securebKash, Nagad, Rocket wallet info protectedYour rights explained clearlyContact us to request changes
7c777cl How 7c777cl Handles Your Privacy
PRIVACY CONTACT PATHS

Reach Us About Your Data

If you have a question about what data we hold on your account, want to correct something, or need to request deletion, our support team is the right place to start. We handle data requests through the same channels you use for account help — so there is no separate form to find. Just tell us clearly what you are asking for and we will respond as quickly as we can.

Team online

Live Chat

Open the chat window from your account page and type your data request. A support agent will pick it up and confirm what we hold on your profile.

Email Support

Send your data access or correction request to our support email. Include your registered bKash, Nagad, or Rocket number so we can locate your account quickly.

Account Settings

Some data — like your contact number and wallet reference — can be updated directly inside your account settings without contacting support at all.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply SSL encryption across every page and every transaction, which means your bKash PIN confirmation, Nagad transfer reference, and Rocket payment ID are never passed in plain text. Account login is protected by a one-time PIN sent to your registered mobile number, so even if someone knows your password, they cannot access your account without that second step. We review our data practices regularly and update this policy when our processes change.

Encryption on Every Session

SSL encryption covers all account activity. Your payment wallet details and session data travel encrypted from your device to our servers at all times.

Cookie Use and Control

We use cookies to keep you logged in and remember your account preferences. You can adjust cookie settings in your browser, though some features may not work without them.

Data Retention Policy

Active account data is kept while your account remains open. After closure, we retain only what local legal obligations require, then delete or anonymise the rest.

Your Right to Access

You can request a copy of the personal data we hold at any time. Submit your request via live chat or email with your registered wallet number for verification.

Common Questions About Your Privacy

These are the data and privacy questions we hear most often. If something is not covered here, contact our support team directly from your account page.

We collect your name, mobile number, and payment wallet reference — typically your bKash, Nagad, or Rocket number. We also log device and session data automatically for account security.

Yes. Wallet identifiers are stored in encrypted form and accessed only to process your transactions or verify your identity during a withdrawal request.

You can. Contact us via live chat or email, provide your registered wallet number for verification, and we will supply a copy of your personal data on file.

We share data only with payment processors handling your bKash, Nagad, or Rocket transactions, and with compliance systems where required by applicable law. We do not sell your data.

We keep only what applicable legal obligations require after your account closes. Everything else is deleted or anonymised once that retention period ends.

Some details — like your registered mobile number or wallet reference — can be updated in account settings. For anything else, contact support with proof of the correct information.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.